Brakes, Bidfood, JJ Foodservice, Savona Foodservice and Creed Foodservice as well as other major wholesalers in the UK, have begun selling direct to consumers for the first time as they continue to respond to the coronavirus crisis.
We thought we would check them out in order to assess whther we should add any wholesalers to our SmartList App.
Brakes press relaease says “Brakes’ new Food Shop venture went live this week at its Reading, Portbury and Warrington depots. Shoppers can browse the website, call through orders from 9am to 2pm, and collect from the depot the following day.”
So we went to their site to see how it works in more detail. There is no mention on their homepage of the new service, so we went to the FAQ section.
Several foodservice wholesalers have set up similar Direct To Consumer (DTC) ventures in the past two weeks, offering either collection or delivery services. We decided to test these as well:
Their home page carousel tells you to go here – https://www.bidfood.co.uk/become-a-customer/
I am based in Hampshire. I’ll tell you if there are any deliveries to my neck of the woods in 48 hours..
The image in the carousel links to –
I did a grocery shop, which was £97 and found JJ will deliver to Hampshire (about 60 miles from their main depot)
The only information on https://www.savona.co.uk/ was a message saying they were open to the public
But, unfortunately that is were the automation ends. You then have to ring the depot to se up an account – not a good sign for the actual website. If anyone else has used their service please tell us what it is like.
I went to Creed’s site at about 5.30pm on 30/3/20 and it was down, with a very unhelpful message: