To keep you up to date with the latest changes in online delivery, here is a list of all major supermarket delivery companies and what they are doing:

Tesco

Estimated Delivery slots (not including C&C) – 400k deliveries per week

Minimum spend: £25

Delivery waiting time:  Tesco has announced yesterday that it has expanded its home delivery and click and collect slots to “around 780,000 this week”, which is up from 660,000 slots two weeks ago. It also plans to increase this by another 100,000 in the coming weeks. Notice this is both C&C and deliveries though.

To cope with this, it’s also “added more than 200 new vans and recruited another 2,500 drivers and over 5,000 pickers”.

It is currently at full capacity for the next few weeks for delivery slots and is asking customers who can to come into the store to free up slots for more vulnerable shoppers.

Tesco is also prioritising orders for people on the government’s vulnerable list and it will be in touch with them by email.

Only available to existing customers?: You can register as a new customer on the website, and book a delivery slot once they become available.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others, but you can check your post code on the site.

Rationing: Yes

Ocado

Estimated Delivery slots (not including C&C) – 300,000 deliveries per week

Minimum spend: £40

Delivery waiting time: Ocado has no slots available, and won’t have any new slots for a while.

Customers with a delivery slot or who have been notified as a priority customer, you can log in but may have to wait in a queue.

Only available to existing customers?: Ocado is currently not offering delivery slots to new customers.

Delivery locations: There is no confirmation that different locations across the UK will be affected more than others.

Rationing: No

Asda

Estimated Delivery slots (not including C&C) – 300,000 deliveries per week

Asda’s CEO Roger Burnley sent out a note to all customers on 3/4/20 saying “In the last two weeks alone, we have increased the number of slots we have available by over 300,000, and continue to add more”… “We want to ensure that the 700,000 deliveries we make every week are going to those who are most in need and who shouldn’t be leaving their house.”

However when going on Asda’s site it has become much harder to get a slot and they have reduced the pipeline of slots from 3 weeks out to only 2 weeks out. For now I have left the estimate at 300k deliveries per week until we hear they have rented a load of new vans or hired a load of new drivers.

The absolute peak deliveries prior to Covid-19 was always at Christmas. Asda did not break the 300k threshold during Christmas 2019.  Another indicator is previous market share. Asda, Sainsbury’s and Ocado all had about 50% of Tesco’s market share in the past. Could Asda really have increased capacity by 400% in less than a month? (Tesco has doubled capacity and Asda are saying they have about double Tesco’s new capacity!).

I am happy to be proven wrong – please leave your comments below.

Minimum spend: £40

Delivery waiting time: Asda has currently sold out of online delivery slots and click and collect slots up until 14 April, and is asking customers to shop in-store when possible to allow vulnerable people to use the online delivery slots.

It will only be showing delivery or click and collect slots for the two weeks ahead.

Only available to existing customers?: No, but you will need to register for an account to order groceries online, and new customers can still register.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others.

Rationing: You will only be able to buy three of any product across all food items, toiletries and cleaning products.

Sainsbury’s

Estimated Delivery slots (not including C&C) – 250,000 per week

Minimum spend: £40

Delivery waiting time: Sainsbury’s has prioritised delivery slots for elderly, disable and vulnerable customers, and there are currently no slots available for delivery or click and collect for the next three weeks, but it says to keep checking.

On it’s website, it says: “If you’re over 70 years of age, or you’re extremely vulnerable and live in Wales, Scotland or Northern Ireland, you can get access to priority home delivery slots by calling us at 0800 953 4988.

“You can get access to priority home delivery by visiting GOV.UK and searching ‘Coronavirus extremely vulnerable’.”

If you are self-isolating and having a home delivery, you shoudl let Sainsbury’s know so you give the drivers the appropriate delivery instructions.

Only available to existing customers?: Sainsbury’s has paused all-new online registrations.

Delivery locations: You can check your postcode on the website to see if Sainsbury’s can deliver to your area.

Rationing: Yes

Waitrose & Partners

Estimated Delivery slots (not including C&C) – 50,000 per week

Minimum spend: £60

Delivery waiting time: Currently delivery slot bookings are no longer available as Waitrose tries to meet the surge in demand. However, customers who already have slots booked can amend and add to them.

Since Saturday it is prioritising the vulnerable and elderly for both it’s home delivery and click and collect slots.

On it’s website, it says: “These customers are being identified using data we currently hold. We are actively working with the UK government to identify further vulnerable and elderly customers.”

“We’re doing all we can to make more delivery and Click & Collect slots available soon. You can still amend or cancel any placed orders as normal.”

Only available to existing customers?: You will need to register an account to order groceries online and new customers can sign up.

Delivery locations: While there are no delivery slots to book, Waitrose hasn’t specified if any locations will be more affected than others.

Rationing: Yes

 

Iceland

Estimated Delivery slots (not including C&C) – <20,000 per week

Minimum spend: £25

Delivery waiting time: Iceland is limiting online orders to customers over the state pension age (65+), self-isolating and vulnerable people like the disabled. The website shows there are delivery slots available for those people  up until Monday 6 April, but they’re currently fully booked.

Only available to existing customers?: No, but you can only order online if you fall into the vulnerable category

Delivery locations: You can check your post code on the website, but deliveries are only available to those over 65 years old and the vulnerable.

Rationing: No

M&S

Estimated Delivery slots (not including C&C) – service is too new to guess

Minimum spend: £0

Delivery waiting time: Home deliveries are currently unavailable and orders have been suspended, but all existing orders will be delivered.

However, it has partnered with Deliveroo to deliver 60 Marks & Spencer products, such as milk, bread and juice to customers across the UK through the app.

Only available to existing customers?: Once M&S is taking orders again and slots are available, you will need to register an account to order groceries online.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others.

Rationing: Yes

Co-Op

Estimated Delivery slots (not including C&C) – <20,000 per week

Minimum spend: £25

Delivery waiting time: Delivery slots with the Co-Op are fully booked up, but the supermarket advises to continuously check back for availability.

Only available to existing customers?: No, but you will need to sign up in order to arrange delivery of your shopping once slots are available.

Delivery locations: The service is currently available in some areas of London, Bristol, Brighton, Manchester, Southampton and Bournemouth. It will soon be available in more areas of Manchester, as well as Leeds, Sheffield, Liverpool, Newcastle, Nottingham and Birmingham.

Rationing: When delivery slots do become available, you will only be able to order up to 20 items.

Morrisons

Estimated Delivery slots (not including C&C) – <50,000 per week

Minimum spend: £40

Delivery waiting time: Morrison has advised booking delivery slot as far in advance as possible, which can be up to weeks away, but there are no further slots shown on its website. There’s currently around 20 minutes wait to get into the website.

On the website it says: “Please note we have very limited delivery slots available. If you want to edit an order already placed please wait.

“We are doing everything we can to increase the number of delivery slots and capacity we can accommodate.”

The shop is also offering boxes of essentials, including bread, milk and toilet roll, for £35. It’s filled with 20 items and has been designed to feed two adults for a week.

Is it only available to existing customers?: No, but you will need to register an account with them in order to shop online.

Delivery locations: There is currently no confirmation that different locations across the UK will be affected more than others.

Rationing: Yes